pde88 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data pde88 collects, how it is used, how it is protected, and what rights you hold over your own information as a player on our platform.
1Introduction
This Privacy Policy ("Policy") describes how pde88 ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "Player", "User") who access or use the pde88.net website, including all games, betting products, payment services, promotional content, and support channels available through the platform. pde88 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection principles.
By registering an account on pde88, making a deposit, placing a bet, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the pde88 platform.
2Information We Collect
pde88 collects personal data from you directly when you register, transact, or contact support, and indirectly through automated technical means as you use the platform. The categories of data collected are:
3How We Use Your Information
pde88 uses the personal data it collects for specific, legitimate purposes directly related to providing and improving the platform. These purposes are:
- Account creation, verification, and management — to register your account, verify your identity through KYC, and manage your account throughout its lifecycle on the pde88 platform.
- Processing deposits and withdrawals — to handle financial transactions via bKash, Nagad, Rocket, Upay, and other payment methods, and to maintain accurate financial records of all account activity.
- Fraud prevention and security — to monitor account activity for signs of fraud, identity theft, money laundering, or other prohibited conduct, and to protect both the platform and individual players from harm.
- Responsible gaming compliance — to monitor gambling patterns that may indicate problem gambling, to apply self-exclusion or limit requests, and to maintain the 21+ age restriction by verifying player age at registration and through ongoing checks.
- Customer support — to respond to queries, complaints, and requests submitted to the pde88 support team via email at [email protected] or through live chat, and to maintain records of support interactions for quality assurance.
- Platform improvement and analytics — to understand how players use pde88 in aggregate (not at an individual identifiable level), identify areas for improvement, and develop new features that better serve the Bangladesh player community.
- Marketing communications — to send you promotional offers, bonus notifications, and platform updates by email or SMS, but only where you have consented to receive such communications. You may withdraw consent at any time by contacting support.
4Legal Basis for Processing
pde88 processes personal data only where a valid legal basis exists for doing so. The applicable legal bases are:
5Sharing Your Information
pde88 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following limited circumstances:
- Payment service providers — We share necessary financial data with payment processors (such as bKash, Nagad, Rocket, and Upay) solely to process deposits and withdrawals on your behalf. These providers are contractually bound to handle your data securely and only for the purpose of processing your transaction.
- Identity verification and KYC providers — We share identity documents and personal details with regulated third-party KYC service providers to fulfil our age verification and anti-fraud obligations. These providers operate under strict data protection agreements.
- Technical service providers — We use trusted third-party service providers for platform hosting, analytics, security monitoring, and customer support tooling. These providers act as data processors and are permitted to access personal data only to the extent necessary to provide their contracted services.
- Legal and regulatory authorities — We may disclose personal data to law enforcement agencies, courts, or regulatory bodies where we are legally required to do so, or where disclosure is necessary to protect the rights, safety, or property of pde88, its players, or the public.
- Business transfers — In the event of a merger, acquisition, or sale of substantially all assets of pde88, personal data held by pde88 may be transferred to the successor entity, subject to equivalent data protection commitments.
6Your Rights
As a player on pde88, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request.
pde88 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you accordingly. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative fee.
7Cookies and Tracking Technologies
pde88 uses cookies and similar tracking technologies on pde88.net to ensure the platform functions correctly, to remember your preferences, to maintain your login session, and to gather aggregate analytics data. The table below summarises the types of cookies used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain login session, store account preferences, enable core platform functionality | Session / until logout |
| Functional | Remember language preference, display settings, and last-visited game or section | Up to 12 months |
| Analytics | Aggregate page-view and session data to understand platform usage patterns (no personal identification) | Up to 24 months |
| Security | Detect and prevent fraudulent login attempts, bot activity, and suspicious transaction patterns | Session / up to 6 months |
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain core platform features from functioning correctly. Disabling analytics or functional cookies will not prevent you from using pde88 but may affect your personalised experience.
8Data Retention
pde88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. The standard retention periods applied by pde88 are: account and transaction data is retained for a minimum of 5 years following account closure to meet financial record-keeping obligations; KYC and identity verification documents are retained for a minimum of 5 years following the end of the player relationship; communications and support records are retained for 2 years; analytics and technical log data is retained for up to 24 months.
Where personal data is no longer required for its original purpose and no legal retention obligation applies, pde88 will securely delete or anonymise the data. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
9Data Security
pde88 implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. While no online platform can guarantee absolute security, pde88 applies industry-standard protections including:
10Third-Party Links and Services
The pde88 platform may reference or display content from game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) whose games are hosted within the pde88 environment. While these providers supply game software and content, pde88 remains the data controller for all player data collected through the platform. pde88 does not operate external links to third-party websites, and this Policy does not cover any data practices of third-party websites that players may independently choose to visit.
11Children's Privacy and the 21+ Requirement
pde88 is strictly an adult-only platform. We do not knowingly collect personal data from any person under the age of 21. If you are under 21 years of age, you must not use the pde88 platform, create an account, or provide any personal data to us. If pde88 becomes aware that it has collected personal data from a person under the age of 21, it will immediately close the relevant account, delete the data, and return any deposited funds. Parents or guardians who believe a minor has registered on pde88 are urged to contact us immediately at [email protected].
12Changes to This Privacy Policy
pde88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this Policy, we will notify registered players by email or through a prominent notice on the platform at least 7 days before the changes take effect. Non-material clarifications or corrections may be made without prior notice and will be indicated by an updated "Last updated" date at the top of this page.
Your continued use of pde88 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. The most current version of this Policy is always available at pde88.net/privacy-policy. We encourage you to review this page periodically to stay informed about how we protect your data.
13Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pde88 handles your personal data, please contact our support team using the details below. All privacy-related communications are handled confidentially and responded to within the timeframes described in Section 6 of this Policy.